Help Center

Quick answers for Trauvo.

Short answers about suggestions, credits, events, account access, and support.

Getting started

How do I get suggestions?

Create an account, set your area, and choose the kind of outing you want.

Do I need the app?

No. Trauvo works on the web today. iOS and Android are coming soon.

Can I change my location?

Yes. Update your home city or use location controls inside Trauvo.

Why does weather matter?

Weather helps Trauvo choose between outdoor, indoor, food, and event ideas.

Can I save places?

Yes. Favorites keep ideas ready for later.

Where do events fit?

Events can anchor a plan for tonight, the weekend, or a free afternoon.

What are credits?

One credit refreshes your suggestions when you want more ideas on demand.

Do credits expire?

No. Unused credits stay in your account.

Can I redeem a gift code?

Yes. Use the Credits page to redeem gift and promo codes.

How do I reset my password?

Use Forgot Password on the login screen.

How is location used?

Location is used to find nearby ideas. It is not built as a movement-history product.

How do I contact Trauvo?

Use the Contact page for support, bugs, partnerships, or feedback.

Try a broader keyword or contact the team.

Send support questions, bug reports, partnership notes, or feedback through the contact page.